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Return Terms


  • All returns will be credited to the original form of payment. Original shipping charges are not refundable.
  • Please allow 15 business days for us to process your return.
  • The full amount will be credited to the original tender if returned within 14 days of the ship date on your invoice and accompanied by the original invoice.
  • Please note that all items are equipped and sent with single-use labels. If the item is used, worn, washed, dry cleaned, damaged or no longer has the label properly attached, PACIFIC HOME GMBH has no obligation to take the item back. 
  • Please use the original shipping box and packing materials.

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